CaloSpark — Terms of Service

Last updated: 18 September 2026 Effective: On publication Primary market: India-first launch Document status: Launch draft.

1. Agreement

These Terms of Service (“Terms”) form a legal agreement between you and BRIGHTSIDE TECHNOLOGY SDN. BHD. (“CaloSpark,” “we,” “us,” or “our”). They govern your use of the CaloSpark application, CaloSpark.com website (https://calospark.com), Ria nutrition assistant, and related services (the “Service”). By creating an account, using the Service, or selecting an acceptance control, you agree to these Terms and the CaloSpark Privacy Policy. If you do not agree, do not create an account or use optional cloud features.

2. Eligibility and accounts

You must be legally able to enter a contract in your location. The Service is intended for adults and is not directed to children. Provide accurate information, keep authentication codes private, and notify us promptly if you suspect unauthorized access. You are responsible for activity under your account, subject to applicable law.

3. The Service

The Service may let you capture or upload a meal photo, enter food by text, match food against an Indian nutrition database, review and edit estimated nutrition, maintain a Journal, and ask Ria questions. Guest scanning may work without an account. Login may enable cloud history, body-profile sync, long-term trends, data export, and privacy controls.

Features can change, be unavailable, or be limited by device, region, network, maintenance, safety review, or third-party service availability. We do not promise that every food, language, model, or platform will be supported.

4. Estimates and health disclaimer

Recognition, portions, calories, carbohydrates, protein, fat, sugar, sodium, fiber, confidence scores, database matches, AI fallback estimates, and Ria responses are estimates for general education. They may be wrong or incomplete, especially for mixed dishes, home cooking, oil, recipe changes, restaurant portions, and unclear images. You should review and edit an estimate before relying on it.

Ria is not a doctor, dietitian, emergency service, medical device, or treatment provider. The Service does not diagnose, prevent, or treat disease. Do not use it to make decisions about allergies, diabetes, hypertension, pregnancy, medication interactions, eating disorders, or another person’s health. Consult a qualified professional and seek emergency help when appropriate. Never delay care because of a result or conversation in the Service.

5. Your content and feedback

You retain rights in photos, text, food records, and other content you submit (“User Content”). You grant us a limited, worldwide, non-exclusive permission to host, transmit, reproduce, display, adapt, and process User Content only to operate, secure, support, and improve the Service as described in the Privacy Policy. This permission ends when the relevant User Content is deleted, except for backups, legal records, and de-identified aggregate metrics retained lawfully.

You confirm that you have the rights and permissions needed to submit User Content. Do not upload another person’s photo, health information, identity document, or confidential material without permission. If you send suggestions or feedback, you allow us to use it without compensation, provided it does not identify you in a way prohibited by law.

6. Acceptable use

You must not:

• bypass security, probe or overload the Service, or interfere with another user;
• scrape, crawl, reverse engineer, decompile, or extract models, data, or source code except where law permits;
• upload malware, unlawful content, harmful content, or content that infringes another person’s rights;
• impersonate another person or submit information without authorization;
• use the Service or its results to make high-impact decisions about another person;
• use Ria to obtain instructions for self-harm, violence, illegal activity, or unsafe medical action; or
• use the Service in a way that violates applicable law or the Google Play or Apple App Store rules.

We may remove content, limit features, or suspend or terminate access when reasonably necessary for safety, security, legal compliance, fraud prevention, or a material breach.

7. App stores and platform rules

If you download the app through Google Play, your use is also subject to Google Play’s terms. If you download it through the Apple App Store, your use is also subject to Apple’s Licensed Application End User License Agreement and applicable App Store rules. Google and Apple are not responsible for the Service, its content, maintenance, or support. They may be third-party beneficiaries of these Terms only to the extent required by their platform terms.

We will provide support, privacy requests, and legally required notices through the contacts in Section 13. App-store billing, refunds, and subscription management (if introduced) are handled through the applicable platform and must be described in the purchase screen before payment.

8. Third-party services

Hosting, authentication, analytics, image processing, AI, nutrition-data, messaging, and support providers may help deliver the Service. Their products may have separate terms and may affect availability. We are not responsible for third-party products outside our reasonable control.

9. Availability, disclaimers, and liability

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” We do not guarantee uninterrupted operation, perfect recognition, complete nutrition data, a particular health outcome, or that the Service will meet every need. Nothing in these Terms excludes or limits a right, remedy, warranty, or liability that cannot legally be excluded, including mandatory consumer protections.

10. Termination

You may stop using the Service and request account deletion. We may suspend or end access for security, legal, safety, or material-breach reasons, with notice where required. On termination, your right to use the Service ends. Sections that should reasonably survive termination—including ownership, User Content permissions for lawful retention, disclaimers, and dispute provisions—will survive.

11. Changes

We may update the Service or these Terms. We will post the revised Terms and update the “Last updated” date. If a change materially affects your rights, we will provide additional notice where required. Continued use after the effective date means you accept the revised Terms; if you do not agree, stop using the Service.

12. Contact

Legal entity: BRIGHTSIDE TECHNOLOGY SDN. BHD. Support: service@brightsidetechltd.com Privacy requests: service@brightsidetechltd.com

This document is a product and compliance draft, not legal advice. Confirm the final wording with counsel before publishing it as the public Terms of Service.